Using a Research Mindset to Save Time and Reduce Risk This post introduces the thinking behind our 1-day UX workshop on user research and strategy. (An earlier version appeared at res.im on May 26, 2016.) The greatest risk in any project isn’t going over budget, delivering late, or changing the scope. The greatest risk in any …
Embracing Agility in User Research
Photo credit: Dyaa Eldin MoustafaPlans have a purpose, but I’m always afraid of being too constrained by them in research, strategy and design work. In academic research, plans help to ensure scientific rigor and secure funding, etc. In UX research, plans help manage expectations, coordinate teams, assure the bosses that we’re making good use of time …
Some Lessons Learned Doing UX Research
#itsametaphor: the UX researcher reflecting on the efficacy of focus groups, and other important questions.Methods and tools aren’t the answer. When I moved into UX research at ResIM a little over a year ago it was cool to hate focus groups and surveys. It’s probably true that they’re used too often, or too often used instead …
Brian Frank 